Advertising Disclosure: Get Network Help is an independent mobile plan guidance service. We may earn a referral commission if you switch through our service, at no extra cost to you. Read our full Advertising Disclosure.
Whether you’re looking for guidance on choosing a better mobile plan, comparing UK networks, or have a question about our service, our team is ready to assist.
Call us: +44 77 7577 0171
Our advisors are available Monday to Friday, from 9:00 AM to 6:00 PM (UK time).
Email: contact@getnetworkhelp.com
We aim to reply to all email enquiries within 2 working days.
Get Network Help
92 Ermin Street
Wretton
PE33 9TS
United Kingdom
| Day | Opening Hours |
|---|---|
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Our offices are also closed on UK public holidays.
Get in touch if you need:
Independent guidance on choosing a mobile plan.
Help comparing UK mobile networks.
Advice on SIM-only, pay monthly, or flexible contracts.
Information about data allowances, roaming, or contract options.
General questions about how our comparison service works.
Get Network Help provides independent guidance only.
We cannot assist with:
Mobile network billing enquiries.
Existing contract disputes.
Signal or coverage faults.
Device repairs or technical handset support.
Account changes with your mobile provider.
For these matters, please contact your mobile network directly.
Email is the best option if you wish to:
Submit a complaint.
Ask about our Privacy Policy.
Make a UK GDPR data request.
Report a problem with our website.
Send a business or partnership enquiry.
Share feedback or suggestions.
We aim to respond within 2 working days.
Business Name: Get Network Help
Website: https://getnetworkhelp.co.uk
Email: contact@getnetworkhelp.com
Telephone: +44 77 7577 0171
Business Address:
92 Ermin Street
Wretton
PE33 9TS
United Kingdom
If you’re interested in working with Get Network Help, discussing partnership opportunities, or making a media enquiry, please email:
Please use the subject line:
Partnership Enquiry
We aim to respond within 5 working days.
Your feedback helps us improve our service.
If you have suggestions or comments about your experience with Get Network Help, we’d love to hear from you.
Please email:
Subject:
Feedback
Every message is reviewed by our team.
If you’ve found a broken link, incorrect information, or a technical issue on our website, please let us know.
Email:
Subject:
Website Issue
Including the webpage URL and a brief description of the issue will help us resolve it more quickly.
If you wish to exercise your rights under the UK General Data Protection Regulation (UK GDPR), including:
Accessing your personal information
Correcting inaccurate information
Requesting deletion of your data
Restricting or objecting to processing
please contact us at:
Subject:
Data Subject Request
Further details can be found in our Privacy Policy.
Get Network Help is a UK-based business.
Our team operates remotely, so we do not offer public office visits or walk-in appointments.
If you need to send documents by post, please use the address listed above.
To help us maintain high standards of customer service and training, telephone calls may be recorded.
If call recording is active, you will be informed at the beginning of the conversation.
For more information about how recordings are handled, please see our Privacy Policy.
We are committed to providing a professional and respectful service, and we ask the same of everyone contacting us.
We do not tolerate:
Abusive or threatening language
Harassment or discrimination
Repeated or disruptive communications
Behaviour that puts our staff at risk
Where necessary, we reserve the right to end a conversation or refuse further communication.
| Enquiry Type | Typical Response Time |
|---|---|
| Telephone | During business hours |
| Voicemail | Within 1 working day |
| Within 2 working days | |
| Postal Mail | Within 5 working days of receipt |
We always aim to respond as quickly as possible, although response times may occasionally vary during particularly busy periods.
